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Working with Emotional Intelligence Paperback – 4 January 2000

4.5 out of 5 stars 1,197

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Review

"A thoughtfully written, persuasive account explaining emotional intelligence and why it can be crucial to your career."—USA Today

"Good news to the employee looking for advancement [and] a wake-up call to organizations and corporations."—
The Christian Science Monitor

"Anyone interested in leadership...should get a copy of this book. In fact, I recommend it to all readers anywhere who want to see their organizations in the phone book in the year 2001."—Warren Bennis,
The New York Times Book Review


"A thoughtfully written, persuasive account explaining emotional intelligence and why it can be crucial to your career." —USA Today

From the Inside Flap

Do you have what it takes to succeed in your career?
The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is "emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered.
For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today--and the future.
Comprehensively researched, crisply written, and packed with fascinating case histories of triumphs, disasters, and dramatic turnarounds, Working with Emotional Intelligence may be the most important business book you'll ever read.


Drawing on unparalleled access to business leaders around the world and studies in more than 500 organizations, Goleman documents an astonishing fact: in determining star performance in every field, emotional intelligence matters twice as much as IQ or technical expertise.
Readers also discover how emotional competence can be learned. Goleman analyzes five key sets of skills and vividly shows how they determine who is hired and who is fired in the top corporations in the world. He also provides guidelines for training inthe "emotionally intelligent organization," in chapters that no one, from manager to CEO, should miss.
WORKING WITH EMOTIONAL INTELLIGENCE could prove to be the most important reference for bottom-line businesspeople in the first decades of the 21st century. -->

Product details

  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 400 pages
  • ISBN-10 ‏ : ‎ 0553378589
  • ISBN-13 ‏ : ‎ 978-0553378580
  • Customer reviews:
    4.5 out of 5 stars 1,197

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Sachin Dave
5.0 out of 5 stars Good
Reviewed in India on 18 January 2024
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Francesco
5.0 out of 5 stars The Master of Modern Behaviorism
Reviewed in Italy on 15 April 2023
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Eslam
1.0 out of 5 stars Too much repeated chapters with same point
Reviewed in the Netherlands on 6 December 2022
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Thais
5.0 out of 5 stars Awesome!
Reviewed in Spain on 30 December 2019
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Prodea Alexandru
5.0 out of 5 stars A new way to view emotions
Reviewed in Germany on 15 November 2017
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