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” While the book contains sections on technical communication, there’s a craft of communication, a craft of writing, and we need to build up those skills. This book contains the best general writing guidance. Also, the writing process is a thought process. It’s not as if you have a perfectly formed thought and then you write it down; the act of writing shapes your ideas and forms new ones, and you build on that. Being more comfortable with writing in general allows you to brainstorm on paper, and to come up with new and better ideas.” Read more...