Books by Captain Frank Bolz and Edward Hershey
Hostage Cop
by Captain Frank Bolz and Edward Hershey
Frank Bolz is one of the founding fathers of hostage negotiation in the New York City Police Department. His book tells the story about how negotiations got started in New York and what the basic concepts were.
Interviews where books by Captain Frank Bolz and Edward Hershey were recommended
The best books on Negotiating and the FBI, recommended by Gary Noesner
The former FBI Chief Negotiator says that negotiators need to come across as non-threatening and non-judgmental. And active listening isn’t just something you use in a hostage situation; it’s important in everyday life, too