Books by Michael J McMains and Wayman C Mullins
Crisis Negotiations
by Michael J McMains and Wayman C Mullins
This is more of a textbook for negotiation practitioners. I think for someone who wants to pursue a career in this or learn more about how it works at the street level this is the only book out there which really covers it from that academic perspective.
Interviews where books by Michael J McMains and Wayman C Mullins were recommended
The best books on Negotiating and the FBI, recommended by Gary Noesner
The former FBI Chief Negotiator says that negotiators need to come across as non-threatening and non-judgmental. And active listening isn’t just something you use in a hostage situation; it’s important in everyday life, too